Delete account

In the app (immediately)

• Open Tiagro and sign in.
• Tap “Account” at the bottom, then “Profile”.
• At the very bottom, tap “Delete account” and confirm.

The deletion takes effect immediately and cannot be undone.

Without the app (by email)

If you no longer have the app, write to us at info@tiagro.app from the email address you signed up with, using the subject “Delete account”. We will delete the account within 30 days and confirm this to you by email.

What is deleted

• Your account, including your email address and login details
• Profile details and profile picture
• Stored bookings, including receipts
• Shared routes (the links become invalid)
• Trips backed up to your account, including details and files of tickets, documents and bookings
• Trips you shared with others — for your travel companions too; you are removed from other people's trips
• Expense groups you created — for their members too; in other people's groups your expenses remain for the settlement, but without your name
• Your tickets, photos, polls and votes in other people's trips
• Bookings forwarded by email and their attachments
• Subscription status and usage counters
• Support messages including attachments, and error reports linked to your account
• All trips, documents and tickets stored on the device, if you delete in the app

What remains

Please also cancel an active subscription where you took it out (App Store, Google Play or on the web); otherwise it will continue to renew. Payment receipts are retained by the payment providers or app stores in accordance with their legal obligations; where we ourselves are legally required to retain records, the same applies to us. If you stored trips only on the device and request deletion by email, they will only disappear once you uninstall the app.